Where are my pictures?
If you have been granted access to a gallery, log in first, then click on My Pictures next to your name toward the top left corner of the screen.
What is My Pictures?
My Pictures are galleries that have limited access to them that you have access to.
Will the pictures I select stay in my shopping cart?
Yes. Your pictures will stay in your shopping cart until you either place the order or delete them yourself.
I can't seem to log in.
Log in information is case sensitive, be sure you have entered it correctly. If you have forgotten your password, click here.
Does it cost anything to register for an account?
No.
I have been sent access information for a gallery, what do I do?
Click the Access Gallery link. Enter in the access code on that page. If correct, you will be able to view the gallery. If you have an account and are logged in, then you will only have to do this once and this gallery will be listing in My Pictures.
How long will to take my photos to arrive?
Because we use an independent lab to process our photography we cannot give a definite guarantee as to how long it will take for the photos to arrive due to reasons beyond our control (courier error, printing error, etc...). We have found from experience that your photos will usually arrive within 6 - 10 business days and will be available for pick up the day they come in. If you items are being shipped to you please allow for an additional transit time of 4 - 6 business days. If you have not received your photos within this time frame please contact us and we'd be happy to assist you in tracking your order.
